Shipping Policy

Last updated: September 5, 2026

Order Processing

Orders are generally processed within 1–3 business days after your order is successfully placed. Orders are not normally processed on weekends or public holidays. Once your order has been shipped, you will receive a shipping confirmation when tracking information is available.

Shipping Time

We aim to provide reliable delivery while ensuring your order is properly prepared and dispatched. Standard delivery generally takes approximately 5–9 business days after processing.

Shipping Costs

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase. Any promotional free-shipping offer will be subject to the terms shown at the time of purchase.

Order Tracking

Once your order has been dispatched, tracking information may be provided by email. Please allow some time for tracking information to become active after the carrier receives the package.

Delivery Delays

Estimated delivery times are provided as a guide and may be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, customs procedures, or other unforeseen events. While we work to have orders delivered within the estimated timeframe, delivery dates cannot be guaranteed.

Incorrect Shipping Information

Please make sure that your shipping information is accurate and complete when placing your order. If an incorrect or incomplete address is provided, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

If your package appears to be lost, delayed, or damaged during transit, please contact us so we can assist you with the appropriate next steps. For damaged packages, we recommend keeping the original packaging and any relevant documentation or photographs.

International Orders

Where international shipping is available, delivery times may vary depending on the destination, customs procedures, and local carrier operations. Customers may be responsible for any applicable duties, taxes, or customs charges imposed by their local authorities.

Contact

For questions regarding shipping or an existing order, please contact us at maviskone03@gmail.com.